Reviews

Sealing Leaks and Building Trust, The Plumbing Joint Way

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Reviews
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google
This was an emergency request of a broken pipe during the freeze in the afternoon of a Tuesday. I called to request a service based on the 7 x 24 hour promoted on the website. During the service request I didn’t think to ask when we might receive service. In the evening I called again twice. On the last call I was informed everyone had gone home.

The next day I called and got a specific appointment window for Wednesday evening. On Wednesday we were informed service would arrive mid day. We were delighted to receive service in mid morning, which took less than 1/2 hour. Problem solved.
google
They came as scheduled. Not much to compare it to in terms of price. The quote matched the charge. They fixed the hot water heater fixture/piping issue. They sent a $50 off coupon in the mail that expired on 12/31/22. Thanks to the pen scratch added it now expires on 12/31/23. So to redeem this generous offer we have less than 3 weeks to request additional plumbing service.
google
Knowledgeable, friendly, professional workmen.
google
The record low temperatures caused a couple pipes to freeze. I was able to make an appointment for Monday Morning! Arron showed up on time, crawled under the house, confirmed there was no damage from the freeze and added some insulation. That same weekend an electric outlet blew - which upon inspection was due to a different drain that sprang a leak with the freezing weather - So I called The Plumbing Joint and they were able to send Arron out a couple of days later to figure out where that leak was coming from. He was very thorough, even going up in the attic to ensure water wasn't coming down the exhaust pipe. We've since pinpointed where the leak is and he will be back this week to fix it. Arron is very knowledgeable, answered all my questions and listened to my concerns and ideas. Ashley the scheduler is so pleasant and helpful. I have used them periodically over the last 20 years and will continue to call them for any of my plumbing needs.