The technician Latwan Taylor was very polite and professional.
It was a dumb name so I changed it.
1 week ago
LT was great, explained my issue, found an inexpensive solution and had me out within the initial billing window. I literally cannot ask for more. A+
Don Aarts
1 week ago
Dakota promptly called me about a job follow-up. I relayed issues and he showed up at the time given. Without hesitation he crawled under my house, assessed the situation and had matters corrected in about ten minutes. Dakota is friendly, courteous and very professional. I highly recommend him for any plumbing repair.
D gordon willhite
1 week ago
Found the problem leak quickly and provided the fix efficiently. Explained the process very well. I would certainly recommend your company.
Bruce F
1 week ago
Mr Rondeau arrived early, which was very convenient. He finished the job quickly and cleaned up his/my mess. He was very efficient and politely explained the problem and how he finished the job. I highly recommend Mr Rondeau and his company,.
Nik Stapleton
2 weeks ago
Dakota was great, efficient and professional. Helped us out a lot!
Diana Barba
2 weeks ago
Dakota was very helpful! This informative guy went above and beyond in solving our problem. Puts me at ease knowing there is guys like him in the industry.
Ehrich Balmer
2 weeks ago
Plumbing Joint is one the go to sub contractors I use. Fast, reliable, affordable, great communication, etc. I’ve had Aaron Davis on multiple jobs of mine and he has been a pleasure to work with, and really understands his trade. Would recommend 10/10
Shawn Pullen
2 weeks ago
Excellent service
Jim Loughran
2 weeks ago
Great and fast service.
Will keep this company’s number, just in case.
Christyn Johnson
2 weeks ago
I cannot recommend this service highly enough! They responded quickly with a fair price. They handled our service, professionally and promptly. Our technician, Urbano was great to work with, answered our questions and resolved our issue. Will 100% use them again.
Steven Hockeiser
1 month ago
Prompt, courteous and professional services from Dakota, twice now this year.
L Hsi
1 month ago
2nd time getting help from The Plumbing Joint. They're reliable as before. No more clogged sink!
Mindy D
2 months ago
LT was efficient and diagnosed the problem in no time! Made reasonable suggestions and job was done in no time!
David Tilzer
2 months ago
Thanks to Justin, a job well done!
Dulce Bjorklund
2 months ago
Thank you so much for being so prompt in coming to my house to fix the toilets in the house. You were fast, precise and professional.
darinaaaz
2 months ago
Upfront pricing. Friendly. Replaced bad PRV as I initially suspected. Gave me options regarding replacement of main shut off valve as an additional item. I am satisfied with the work.
Kathy
2 months ago
Arrived in a timely manner, also repaired an additional item that needed attention. Thank you.
Lena Foster
2 months ago
I made an appointment for a water heater inspection, to determine if I should repair or replace. Dakota was very helpful and knowledgeable though this process. Thank you
Ron DesMarais
2 months ago
Have used TPJ 3 times and that have been great all 3 times. Quick fixes and we've never felt gouged
Naomi Benton
3 months ago
The Plumbing Joint is an awesome company! Had someone out to perform work on our septic, same afternoon we called. Friendly, professional and took care
Wai Ip
3 months ago
The Plumbing Joint stands out in class, service, and honesty among all the plumbing companies that I called around.
I had a bathtub drain leak in my 2nd floor condo, a random J&M plumbing sent by the condo's HOA took a video clip and gave me a outrageous quote to replace the drain pipe which already has the wall opened from the downstair. I am very handy around the house myself so I understand the scope of work but I am out of town at the moment and felt like I am being taken advantaged off by that plumber.
I then called around sharing the clip with a bunch of plumbing companies, the plumbing joint is the ONLY company who would take a serious look, and provided a very reasonable quote. All the other companies, in my opinion, were either incompetent or inexperienced to understand the problem. They all insisted to come on site inspection to just get a quote which in my case is inconvenient because it requires arranging appointments with the residents in the below unit, and is also inefficient given I have already shared a video clip.
Working with the Plumbing Joint's office manager was fantastic, (s)he is on point, highly professional, polite and responsive. The technican came out on the next day, everything was done efficiently, the most amazing part was that the repair was completed in half of the time of the initial estimate, which IMO is HIGHLY HONEST. Most plumbing companies would just go with the estimate instead of the actual work performed. They did not intend to take advantage of me being out of town at the moment. I saved over $1K working with Plumbing Joint compared to the random plumber.
In summary, The Plumbing Joint gave me
+Time and money savings.
+Experience is outstanding.
+High honesty and integrity that are very rare in these days.
Next time around, I won't need to call around and will just reach out to The Plumbing Joint directly.
Tera Gorman
3 months ago
I called about a kitchen sink clog; the person who answered the phone was very nice, and they were able to send someone out the next day. Aaron was really friendly, knowledgable, and helpful, and he did really quality work! I so appreciate him solving my kitchen sink problem!!
Grady & Christine
4 months ago
Dakota was very helpful and helped my dad out with several fixes around the house. He communicated well and was very friendly
jamie thompson
4 months ago
Called and was able to get appointment quick and rates given up front. Aaron called to let me know he was on his way at the appointed time. Aaron arrived and was courteous, professional and very knowledgeable. Listened to my concerns and after inspecting it all , explained what was going on and how he could fix it. He did an amazing job! Went above and beyond! This will be the service I use from now on!
Kyla King
5 months ago
Dakota did a great job getting the work done quickly and well. He even identified a separate issue with the toilet (The Plumbing Joint came to replace a shut-off) which was a quick fix and he had the part on hand. No more running water in my bathroom!
Alejandro Ruiz Silva
5 months ago
Aaron provided an honest and professional service. I liked he showed me a picture of the installation before insulating.
Chuck Lusk
5 months ago
Thanks to Randy, justin and the whole gang at the plumbing joint for the fast and friendly service I would definitely recommend them
Shirley Goble
5 months ago
The company was very quick responding to my issue on a holiday weekend.The technician Dakota was very professional and fixed my issue really fast. I would call them again for any plumbing emergency issues.
Mary Schultz
6 months ago
This company did an excellent job for me. They were responsive, quick, and thorough. One of the plumbers offered to assist with fixing a hole made for plumbing repairs! I will use them again!
Vicki A’Court
6 months ago
I had a broken pipe - I called The Plumbing Joint and they were able to come and locate the leak and do the repair very efficiently and quickly. I had a different broken pipe two years earlier (old house!) and while using a different company that took days to locate the leak, and after jack hammering the driveway discovered they had the wrong location so ended up with 2 patches on my driveway and a crazy expensive bill. The Plumbing Joint was so much more efficient and cheaper. Will definitely call them again when I need any plumbing work or repairs done.
kimberly pope
7 months ago
Great experience with The Plumbing Joint after positive recommendations from neighbors. Noel was polite, professional, let me know the issues and repair recommendations as he went along, as well as options for repairs. He then explained what he did and the warranty behind the work when he was done. Would definitely recommend and use again.
Chuck Davidson
7 months ago
Blocked drain in kitchen, likely a grease blockage. They quickly fixed it. They had the right tools, and right skills. Top notch pro's. And the cost was very reasonable for being a semi-emergency and coming right after my call.
Colin Bates
7 months ago
The Plumbing Joint took care of our drain clog quickly and professionally. Dispatch took care of scheduling quickly, and communicated the pricing and timeline very well. The technician, Zach, arrived promptly, explained what he was doing, and got everything taken care of and invoiced in no time at all. Very satisfied with the whole process, and would recommend.
David Gometz
7 months ago
Timely, efficient, competent, and friendly. Did the job in the minimum amount of time. Second time we've used the Plumbing Joint for some repair/installation work, and we would definitely use them again when necessary. Good job!
Leslie Lederman
7 months ago
UPDATE: Our remodel is done and I cannot stress enough how amazing it was to work with The Plumbing Joint. Thorough, respectful, professional, high quality with all aspects of the job. From the office staff to the plumbers on site and the management team, I give them all my highest recommendation.
Original Post: This is the second time I've called The Plumbing Joint and they once again provided great customer service. Today, we were getting an estimate on a new bathroom and updating some existing plumbing. Buddy, our technician, was on time, professional, and offered sage advice as we talked through our project. He said he would have our bid written up in the next couple of days. Regardless of who've I've spoken to at The Plumbing Joint, I have always experienced kind, real people who are looking to do their best for you.
Denise Blackman
8 months ago
Noel was super knowledgeable and explained everything. Left site clean. Would definitely give The Plumbing Joint a call if we have a problem.
Nick Elliott
8 months ago
This place was the best plumber I've ever used, same day service, and Aaron was super friendly and did a great job on my sewer repair today. I will definitely be recommending them to anyone who needs a plumber
Randall Garvin
8 months ago
I had a great experience with the installation of my tankless water heater with The Plumbing Joint. Aaron was my tech and he did a fabulous job with a very complicated install in a tight space. The price was right also. They came out the same day I called. I'm a customer for life now.
Tyler Reynolds
8 months ago
Replaced gas water heater. Very knowledgeable to explain options, install the next day. Friendly technicians
Vicki Cale
8 months ago
This is the second time I have used The Plumbing Joint. They are very professional & punctual. Their work is excellent.
Joshua Moyer
8 months ago
Great plumber, fast dispatch, fair price. Called a few other companies for bids on a simple project. We were very unhappy with the lack of transparency with both of those other companies. The Plumbing Joint dispatch gave a rough estimate, ETA, and what to expect. Plumber, I think his name was Dakota, was on time, very friendly, professional, and did a great job. He gave some helpful advice without feeling like he was pushing additional service. Went above and beyond and fixed a separate issue while here.
The billing was transparent and fair. Overall, very pleased with this company and they will be the first ones I call if needed in the future.
Bill Muir
8 months ago
The Plumbing Joint has been my plumber of choice for many years. They've installed water heaters and fixed problems at my home, my daughter's condo and even in my trailer. Their staff has always been prompt, courteous and professional. I recommend highly.
L E
8 months ago
Very professional and great customer service! Had to call late Friday afternoon. Rental property drains were all backed up. They came within an hour, jetted the drains and done!! I'll definitely use this company again. Family, local operated too! Thank you!!
Isaiah Park
8 months ago
I'm a general contractor and we use The Plumbing Joint for many of our projects. They are polite, professional, and knowledgeable. When I need a job done on short notice you can tell they try hard to accommodate and stay in communication. They will continue to be my go-to plumbing joint!
Hope Bye
8 months ago
I had an urgent plumbing issue this weekend, and The Plumbing Joint came to the rescue with lightning-fast response and impeccable professionalism. They swiftly assessed and fixed the problem, showing expertise and kindness throughout. I highly recommend them for any plumbing needs. Thank you, Plumbing Joint team, for your exceptional service! You never fail to impress.
Terri Christensen
8 months ago
I have used this company for my plumbing needs for years and I am always a satisfied customer. Dakota, my plumber, came to my house prepared, knowledgeable, professional and personable. He quickly went to work and fixed the water draining problem I had. The price is always reasonable and I never had a bad experience from this company. I will continue to use, them for all my plumbing needs.
Ben Haglund
8 months ago
Service was on time, friendly & did the job well! Thanks, Dakota!
Anne T
9 months ago
The service was friendly and prompt with easy scheduling. I had a bathtub that needed to be reset and a new faucet installed. They did a great job!
Jill Bartoletti
9 months ago
Great experience from bid to completion. I would HIGHLY recommend this company. The Plumbing Joint was far more knowledgeable, fair in price and professional than any other company we contacted.