Reviews

Tech came early, was quick to assess the issue, repaired and solved the issue

Professional, quality service

The Plumbing Joint did an outstanding job identifying and fixing a major issue with an internal drainage problem in my home. My deep appreciation goes to Aaron and his team that tackled this major issue with a "can-do" attitude, plan and execution. I will call on Plumbing Joint again for any plumbing needs. THANK YOU!!!!!!!

My hot water started to leak suddenly and flooded my basement. The Plumbing Joint replaced it quickly and efficiently.

Aaron came out and was very helpful. We had a problem with an outdoor drain clog, and he laid out a bunch of options with his recommendation, but left it up to me to decide without any pressure. I would work with the plumbing joint again.

Dakota was excellent: effective, efficient, smart and friendly. Terry was there in accompaniment only or I'd include him in this review also. Highly recommend.

The Plumbing Joint was really great to work with, from the scheduling process to the day of service. I was confident in Aaron's knowledge regarding our potential leak, and trusted his expertise. I was also pleased at how early they were able to get me on the calendar for my non-emergency issue. I will definitely be using this company in the future and highly recommend.

Aaron helped me out with a leaky sink and garbage disposal. Came out a few hours after I called. Very nice guy, did good work. Would hire again!

Our water line from the meter to the house was shot after 45 years. Big job as it ran under our driveway for 150'. The team at the Plumbing joint was great to work with and did great work.

It's been great working with The Plumbing Joint and we highly recommend them. In addition to having good communication and competitive rates, our tech Aaron was professional and courteous. Bonus: He was thoughtful in solving our issue. If we ever have a plumbing situation in the future, we will immediately call The Plumbing Joint again.

Kevin provided excellent service. He was polite and patiently explained what he did, listened to our concerns, took excellent pictures and efficiently resolved the part of the problem that he could. The Plumbing Joint was equally responsive and they followed up providing all the documents we needed. We would most definitely do future business with the Plumbing Joint!

5 stars to Kevin O’Brien for going above and beyond for his customers! Kevin called in to my company to help an elderly lady book an appointment for something out of the plumbing joints scope! We need more people like Kevin 🩷

I've used this plumber twice now and both times they were able to get out to my home quickly, they were very professional and friendly and they solved my plumbing problem.

We had a sudden leak under our kitchen sink and called two plumbing companies who told us they wouldn't be able to come out for two days. We called The Plumbing Joint Co. They said they would be able to send out a plumber that day. The plumber, Aaron called in an hour and a half confirming that he was on his way. Aaron quickly accessed the problem, gave us options and recommendations. He was able to fix the leak. We would recommend anyone with plumbing needs to call The Plumbing Joint. We plan on using them for other non-urgent plumbing related repairs.

The Plumbing Joint team was very responsive and professional. They responded quickly to our request and resolved our issue quickly upon arrival.

Justin and Dan came out to re-do the outside water spigots and some other plumbing tasks that needed to be done. Both were very professional and courteous. Thank you for your help.

arrived quickly, professional rep., cleared the blockage. Excellent

Great service. I am glad we called the Plumbing Joint because they always have the necessary equipment to do the job.

good work with real professionals

Latwan came over and fixed the mess I made with humor and grace. 10/10 would recommend.

Called this morning and they were here in hours. Great service

The technician Latwan Taylor was very polite and professional.

LT was great, explained my issue, found an inexpensive solution and had me out within the initial billing window. I literally cannot ask for more. A+

Dakota promptly called me about a job follow-up. I relayed issues and he showed up at the time given. Without hesitation he crawled under my house, assessed the situation and had matters corrected in about ten minutes. Dakota is friendly, courteous and very professional. I highly recommend him for any plumbing repair.

Found the problem leak quickly and provided the fix efficiently. Explained the process very well. I would certainly recommend your company.👍🏻

Mr Rondeau arrived early, which was very convenient. He finished the job quickly and cleaned up his/my mess. He was very efficient and politely explained the problem and how he finished the job. I highly recommend Mr Rondeau and his company,.

Dakota was great, efficient and professional. Helped us out a lot!

Dakota was very helpful! This informative guy went above and beyond in solving our problem. Puts me at ease knowing there is guys like him in the industry.

Plumbing Joint is one the go to sub contractors I use. Fast, reliable, affordable, great communication, etc. I’ve had Aaron Davis on multiple jobs of mine and he has been a pleasure to work with, and really understands his trade. Would recommend 10/10

Excellent service

Great and fast service. Will keep this company’s number, just in case.

I cannot recommend this service highly enough! They responded quickly with a fair price. They handled our service, professionally and promptly. Our technician, Urbano was great to work with, answered our questions and resolved our issue. Will 100% use them again.

Prompt, courteous and professional services from Dakota, twice now this year.

2nd time getting help from The Plumbing Joint. They're reliable as before. No more clogged sink!

LT was efficient and diagnosed the problem in no time! Made reasonable suggestions and job was done in no time!

Thanks to Justin, a job well done!

Thank you so much for being so prompt in coming to my house to fix the toilets in the house. You were fast, precise and professional.

Upfront pricing. Friendly. Replaced bad PRV as I initially suspected. Gave me options regarding replacement of main shut off valve as an additional item. I am satisfied with the work.

Arrived in a timely manner, also repaired an additional item that needed attention. Thank you.

I made an appointment for a water heater inspection, to determine if I should repair or replace. Dakota was very helpful and knowledgeable though this process. Thank you

Have used TPJ 3 times and that have been great all 3 times. Quick fixes and we've never felt gouged

The Plumbing Joint is an awesome company! Had someone out to perform work on our septic, same afternoon we called. Friendly, professional and took care

The Plumbing Joint stands out in class, service, and honesty among all the plumbing companies that I called around. I had a bathtub drain leak in my 2nd floor condo, a random J&M plumbing sent by the condo's HOA took a video clip and gave me a outrageous quote to replace the drain pipe which already has the wall opened from the downstair. I am very handy around the house myself so I understand the scope of work but I am out of town at the moment and felt like I am being taken advantaged off by that plumber. I then called around sharing the clip with a bunch of plumbing companies, the plumbing joint is the ONLY company who would take a serious look, and provided a very reasonable quote. All the other companies, in my opinion, were either incompetent or inexperienced to understand the problem. They all insisted to come on site inspection to just get a quote which in my case is inconvenient because it requires arranging appointments with the residents in the below unit, and is also inefficient given I have already shared a video clip. Working with the Plumbing Joint's office manager was fantastic, (s)he is on point, highly professional, polite and responsive. The technican came out on the next day, everything was done efficiently, the most amazing part was that the repair was completed in half of the time of the initial estimate, which IMO is HIGHLY HONEST. Most plumbing companies would just go with the estimate instead of the actual work performed. They did not intend to take advantage of me being out of town at the moment. I saved over $1K working with Plumbing Joint compared to the random plumber. In summary, The Plumbing Joint gave me +Time and money savings. +Experience is outstanding. +High honesty and integrity that are very rare in these days. Next time around, I won't need to call around and will just reach out to The Plumbing Joint directly.

I called about a kitchen sink clog; the person who answered the phone was very nice, and they were able to send someone out the next day. Aaron was really friendly, knowledgable, and helpful, and he did really quality work! I so appreciate him solving my kitchen sink problem!!

Quick to respond when our hot water tank began leaking. Diagnosed the problem, offered a solution and were here for a short visit. Im looking forward to continued great work as they replace the tank in the coming days.

Dakota was very helpful and helped my dad out with several fixes around the house. He communicated well and was very friendly

Called and was able to get appointment quick and rates given up front. Aaron called to let me know he was on his way at the appointed time. Aaron arrived and was courteous, professional and very knowledgeable. Listened to my concerns and after inspecting it all , explained what was going on and how he could fix it. He did an amazing job! Went above and beyond! This will be the service I use from now on!

Dakota did a great job getting the work done quickly and well. He even identified a separate issue with the toilet (The Plumbing Joint came to replace a shut-off) which was a quick fix and he had the part on hand. No more running water in my bathroom!

Aaron provided an honest and professional service. I liked he showed me a picture of the installation before insulating.

Thanks to Randy, justin and the whole gang at the plumbing joint for the fast and friendly service I would definitely recommend them

The company was very quick responding to my issue on a holiday weekend.The technician Dakota was very professional and fixed my issue really fast. I would call them again for any plumbing emergency issues.

This company did an excellent job for me. They were responsive, quick, and thorough. One of the plumbers offered to assist with fixing a hole made for plumbing repairs! I will use them again!

I had a broken pipe - I called The Plumbing Joint and they were able to come and locate the leak and do the repair very efficiently and quickly. I had a different broken pipe two years earlier (old house!) and while using a different company that took days to locate the leak, and after jack hammering the driveway discovered they had the wrong location so ended up with 2 patches on my driveway and a crazy expensive bill. The Plumbing Joint was so much more efficient and cheaper. Will definitely call them again when I need any plumbing work or repairs done.

Great experience with The Plumbing Joint after positive recommendations from neighbors. Noel was polite, professional, let me know the issues and repair recommendations as he went along, as well as options for repairs. He then explained what he did and the warranty behind the work when he was done. Would definitely recommend and use again.

Blocked drain in kitchen, likely a grease blockage. They quickly fixed it. They had the right tools, and right skills. Top notch pro's. And the cost was very reasonable for being a semi-emergency and coming right after my call.

The Plumbing Joint took care of our drain clog quickly and professionally. Dispatch took care of scheduling quickly, and communicated the pricing and timeline very well. The technician, Zach, arrived promptly, explained what he was doing, and got everything taken care of and invoiced in no time at all. Very satisfied with the whole process, and would recommend.

Timely, efficient, competent, and friendly. Did the job in the minimum amount of time. Second time we've used the Plumbing Joint for some repair/installation work, and we would definitely use them again when necessary. Good job!

UPDATE: Our remodel is done and I cannot stress enough how amazing it was to work with The Plumbing Joint. Thorough, respectful, professional, high quality with all aspects of the job. From the office staff to the plumbers on site and the management team, I give them all my highest recommendation. Original Post: This is the second time I've called The Plumbing Joint and they once again provided great customer service. Today, we were getting an estimate on a new bathroom and updating some existing plumbing. Buddy, our technician, was on time, professional, and offered sage advice as we talked through our project. He said he would have our bid written up in the next couple of days. Regardless of who've I've spoken to at The Plumbing Joint, I have always experienced kind, real people who are looking to do their best for you.

Noel was super knowledgeable and explained everything. Left site clean. Would definitely give The Plumbing Joint a call if we have a problem.

This place was the best plumber I've ever used, same day service, and Aaron was super friendly and did a great job on my sewer repair today. I will definitely be recommending them to anyone who needs a plumber

I had a great experience with the installation of my tankless water heater with The Plumbing Joint. Aaron was my tech and he did a fabulous job with a very complicated install in a tight space. The price was right also. They came out the same day I called. I'm a customer for life now.

Replaced gas water heater. Very knowledgeable to explain options, install the next day. Friendly technicians

This is the second time I have used The Plumbing Joint. They are very professional & punctual. Their work is excellent.

Great plumber, fast dispatch, fair price. Called a few other companies for bids on a simple project. We were very unhappy with the lack of transparency with both of those other companies. The Plumbing Joint dispatch gave a rough estimate, ETA, and what to expect. Plumber, I think his name was Dakota, was on time, very friendly, professional, and did a great job. He gave some helpful advice without feeling like he was pushing additional service. Went above and beyond and fixed a separate issue while here. The billing was transparent and fair. Overall, very pleased with this company and they will be the first ones I call if needed in the future.

The Plumbing Joint has been my plumber of choice for many years. They've installed water heaters and fixed problems at my home, my daughter's condo and even in my trailer. Their staff has always been prompt, courteous and professional. I recommend highly.

Very professional and great customer service! Had to call late Friday afternoon. Rental property drains were all backed up. They came within an hour, jetted the drains and done!! I'll definitely use this company again. Family, local operated too! Thank you!!

I'm a general contractor and we use The Plumbing Joint for many of our projects. They are polite, professional, and knowledgeable. When I need a job done on short notice you can tell they try hard to accommodate and stay in communication. They will continue to be my go-to plumbing joint!

I had an urgent plumbing issue this weekend, and The Plumbing Joint came to the rescue with lightning-fast response and impeccable professionalism. They swiftly assessed and fixed the problem, showing expertise and kindness throughout. I highly recommend them for any plumbing needs. Thank you, Plumbing Joint team, for your exceptional service! You never fail to impress.

I have used this company for my plumbing needs for years and I am always a satisfied customer. Dakota, my plumber, came to my house prepared, knowledgeable, professional and personable. He quickly went to work and fixed the water draining problem I had. The price is always reasonable and I never had a bad experience from this company. I will continue to use, them for all my plumbing needs.

Service was on time, friendly & did the job well! Thanks, Dakota!

The service was friendly and prompt with easy scheduling. I had a bathtub that needed to be reset and a new faucet installed. They did a great job!

Great experience from bid to completion. I would HIGHLY recommend this company. The Plumbing Joint was far more knowledgeable, fair in price and professional than any other company we contacted.

Very knowledgeable and created a plan for the next time we have an issue

The Plumbing Joint came out the day I called them. I had a leak in my garage ceiling. The cause was discovered quickly and fixed effectively. I was very impressed with the service, and will call them if I need help again. I highly recommend The Plumbing Joint.

The plumbers were efficient and effective. They explained everything as they went and offered suggestions to keep our new hot water heater working for as long as possible.

They took my phone call. The service people were prompt for the most part.

Knowledgeable, friendly, professional workmen.

The record low temperatures caused a couple pipes to freeze. I was able to make an appointment for Monday Morning! Arron showed up on time, crawled under the house, confirmed there was no damage from the freeze and added some insulation. That same weekend an electric outlet blew - which upon inspection was due to a different drain that sprang a leak with the freezing weather - So I called The Plumbing Joint and they were able to send Arron out a couple of days later to figure out where that leak was coming from. He was very thorough, even going up in the attic to ensure water wasn't coming down the exhaust pipe. We've since pinpointed where the leak is and he will be back this week to fix it. Arron is very knowledgeable, answered all my questions and listened to my concerns and ideas. Ashley the scheduler is so pleasant and helpful. I have used them periodically over the last 20 years and will continue to call them for any of my plumbing needs.

The Plumbing Joint was responsive and communicated well. The technician they sent out, Aaron, did a fantastic job. When the Utility was unable to take care of their part during the line replacement from the meter to my house, Aaron went the extra mile to make sure my family had water service while we waited (6 days as it turned out) for the Utility. I highly recommend The Plumbing Joint!

Very, very happy with The Plumbing Joint! Honest, reliable and they do go the extra mile to make sure everything is done right. Wish all businesses ran their operation like The Plumbing Joint!

Good experience today. Had a nasty problem with a broken drain pipe below the kitchen, really weird thing to happen, down in the crawl space and up against the wall. I know a few basic plumbing fixes but this one stumped my amateur mind. Dakota came and sized it up right away. He knew just how to deal with it and had it done within an hour. I appreciate as well that he kept to the scheduled window and called me a half hour before arrival. Thanks guys!

Steve and young Trevor ROCK ! My son is named Trevor so I say young Trevor / Boys were very professional /clean / and so polite when they left only difference is the new Hot water tank ! They cleaned up its like they were never here ! Proud to see young Trevor loving his new line of work ! Thank You Deb Crow

I had an excellent experience with the plumbing joint. Their timely response was impressive, ensuring that my plumbing issues were addressed promptly. The professional dispatch of their team showcased a high level of expertise. I particularly appreciated the thorough diagnosis they conducted, ensuring that the root cause of the problem was identified and resolved. What sets this company apart is not only their technical proficiency but also their commitment to customer satisfaction. The after-sales service exceeded my expectations, and they went the extra mile to ensure everything was in perfect order. Moreover, the team's dedication to cleanliness was notable. They cleaned up meticulously after completing the work, leaving no mess behind. Communication throughout the process was clear and effective, providing me with updates and explanations at every step. In summary, I highly recommend this plumbing company for their professionalism, reliability, and outstanding customer service. They are a trustworthy choice for anyone in need of plumbing solutions.

Very positive experience from start to finish.

This was an emergency request of a broken pipe during the freeze in the afternoon of a Tuesday. I called to request a service based on the 7 x 24 hour promoted on the website. During the service request I didn’t think to ask when we might receive service. In the evening I called again twice. On the last call I was informed everyone had gone home. The next day I called and got a specific appointment window for Wednesday evening. On Wednesday we were informed service would arrive mid day. We were delighted to receive service in mid morning, which took less than 1/2 hour. Problem solved.

Fast, efficient, effective. Came in under quoted price (not low, still, but lower than quoted - can't complain!).

In the midst of our deep freeze, two technicians came within 24 hours to quickly fix a split pipe. Fast, professional, and explained everything. Great service!

The Plumbing Joint has always been a great help and provided exceptional service. I appreciate Dakota coming out and helping with the recent issues from the recent weather.

We have used Plumbing Joint several times and have always received professional service. I would highly recommend.

These guys are very friendly, honest, and timely. They came out to my place on the same day and quoted a price 1/3 of what the building plumber was quoting. They are now my go-to plumbers.

I had a great time with Dakota from the Plumbing Joint when he inspected the leak in my bathroom! He was extensive and was able to test all possible source of the leak! We were able to find it immediately and provided options to resolve the issue. Thanks!!

Zack , the plumber, was professional and helpful. Explaining everything and offering alternate solutions to the problem. Unfortunately, the service is so expensive.

LT - replaced my 16 yr old faucet and soap dispenser. He was super knowledgeable, professional and efficient! There’s no trip charge, and the office gives you an estimate over the phone, so you at least you have an idea of what it will cost! Can I get an Amen?

Always responsive, always there, love the people. Excellent work everytime

The backflow test was done quickly. The service provider was polite careful and friendly to my dog. I will use this company again next year.

Helpful, accommodating, courteous, in office. Techs [Zachary & Trevor] arrived within 'window', notified on the way. They got right to work and labored steadily to correct the toilet clog, including camera view of clear, flowing pipe to septic tank. Minimum charge greater than expected, but in line with current practice. Apparently, a Trade is better than college for a good life. That's ok. P.S. Include in this review last visit[October] by Noel, pumping Septic Tank BD

Excellent customer service and professionalism. Highly recommend.

Steve and Trevor called twenty minutes before they arrived, came during the promised window, and were friendly and professional. They were thoughtful in diagnosing the possible cause of my dripping water and proposed the least invasive step first as the likely culprit and best test to confirm the issue. They explained things thoroughly.

The Plumbing Joint is a great plumbing company with great service and reasonable rates. Will definitely use again!

They came as scheduled. Not much to compare it to in terms of price. The quote matched the charge. They fixed the hot water heater fixture/piping issue. They sent a $50 off coupon in the mail that expired on 12/31/22. Thanks to the pen scratch added it now expires on 12/31/23. So to redeem this generous offer we have less than 3 weeks to request additional plumbing service.

Phone call and email that the technician was on their way! Showed up on time. Zac went right to work, addressed the issue with no wasted time. Cleaned up, went through all the charges labor and parts, very clean operation. I would highly recommend The Plumbing joint to others.

Plumbing Joint is an organized efficient company from the person who answers the phone to the actual technician that comes to your house. All are very courteous and respectful of both you and your home.I am impressed with their punctuality. I have relied on the Plumbing Joint for years and will continue to do so and recommend them every chance I get

TPJ's plumbers' excellent workmanship, punctuality, and friendliness gave me peace of mind when my water heater tank's pipe was corroded and leaked.

Dis great work

Highly reliable and great customer service. Used twice and is my go to for anything plumbing now.

They were profession and quick to solve our problem.

Everyone whom I've had contact with at The Plumbing Joint has been very professional, helpful and friendly. I'm very happy with their service. Both Buddy and Steve are very knowledgeable and have given me great advice. I would highly recommend them and will definitely use this company again in the future.

Way less then the I had been quoted by another company. Professional and polite

I've used The Plumbing Joint Inc. on several projects for my general contracting business and been very happy. They are very responsive and support staff is pleasant to work with. Each of the plumbers that came out were timely and worked efficiently. I will use them in the future for other projects.

Excellent communicators and kept me updated with any changes.

Very Satisfied 10 out of 10. Guys were professional and extremely fast to clear the plug. Other company quoted twice as much for the service..

Old house, old owner, patient company. LT is knowledgeable and appears to go about his work very efficiently.

Once again--great work--efficient, fast and friendly!!

Was very pleased with the service by The Plumbing Joint. Having an older home seems to have additional issues arise during the job, but all were addressed. I thank my hairdresser, Stephanie Hilfer, for the suggestion. Like doing business with a local company. Thank you.

We needed our our problem solved right away and were able to get worked in. Plumber arrived on time and was courteous.

Got the job done quickly and with high quality. Got rid of the old sink piping and installed the new sink no problem. Easy to communicate and send pictures via email of the problem.

Repeat customer. Great crew and great job done. Right on time. Scheduler was clear on hourly rate(s). Second time I've had them do work and learned a number of things about how it all works.

Always exceptional service. I have used their services multiple times in my house and my rental. I can rely on them every time. Thank You

The Plumbing Joint replaced our water line (road to home) using a trenchless method and getting it done in less than a day - almost like they weren't there. LT and Noel were very responsive and professional throughout. Bid was in line or better than others. They're local and they're great - very glad we chose them for this and will call them again for future projects.

Zack and Dakota came to my house and fixed my sump pump in just a couple hours! They were great! Love The Plumbing Joint Inc. Team!

Unfortunately, we have had unexpected plumbing issues three times in the last year. Fortunately, we have used The Plumbing Joint. In fact, in the first instance, I tried two other plumbing companies and they couldn't get anyone out to us for a week. We would have been without water during that time. The plumbing Joint was able to come out in a timely manner. We have had two different plumbers through them and they have both been friendly, quick and given us quality work. I would highly recommend The Plumbing Joint.

Great all around experience with this company. Professional, personable, prompt & efficient. Would 100% hire them again for any other plumbing work I need done.

Just came out for a quote. Buddy was nice and professional.

The Plumbing Joint provides excellent customer service all around! From estimating to scheduling for repairs they are Top Notch!!

Plumbing Joint Inc. Did an amazing job installing my new hot water tank. They were professional, and on time. Their work is top notch, and quality. I will go to them for any of my plumbing needs, and refer them to friends.